Get in touch
Real humans, real replies. We're a small bootstrapped team in Calgary, Alberta, Canada — expect a thoughtful answer within 24 to 48 business hours, not a templated chatbot.
For the fastest answer, please include the URL of the page you were on and a screenshot if something looked wrong.
General questions
Anything about the AI Build Advisor, parts catalog, price alerts, or how the site works. We aim to reply within one business day.
hello@shopsmartai.orgBug reports & support
Broken price links, wrong specs, missing parts, mis-behaving alerts. Please include the URL of the page and what you expected vs. what you saw.
support@shopsmartai.orgPartnerships, brand & retail
Affiliate-program reps, brand collaborations, retailer integrations, and B2B requests. We do not accept paid placements that influence editorial rankings.
partnerships@shopsmartai.orgPress & media
Interviews, quotes, fact-checking, and review-units. We do not pay for coverage and we expect not to be paid for it either.
press@shopsmartai.orgPrivacy, data, GDPR / CCPA
Data-export, data-removal, opt-out of email, and any other privacy requests. See our Privacy Policy for the full process.
privacy@shopsmartai.orgResponse times
- General questions — within 1 business day
- Bug reports — within 1 business day
- Partnerships — within 3 business days
- Privacy / data requests — within 30 days (GDPR / CCPA SLA)
Where we are
Calgary, Alberta, Canada
Working hours 9am–6pm Mountain Time (UTC−7)
Independent & bootstrapped — no investors, no parent company.
Affiliate disclosure: Buy buttons across the site are affiliate links (Amazon Associates, Skimlinks, FlexOffers, Best Buy Affiliate). We earn a small commission when you buy — never affects your price.
Other ways to reach us: feedback form · about the team · privacy policy · terms of service